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Home→EH Smith Builders

EH Smith Builders: Case Study

As one of the UK's largest independent builders' merchants and brick suppliers, EH Smith supports customers across multiple locations with a wide range of building, timber and brick products.

With more than 400 employees working across eleven branches and four offices, maintaining a professional and consistent appearance across the business is an important part of representing the EH Smith brand. Working with Clothes2order has enabled EH Smith to provide high-quality branded workwear that supports employees in their day-to-day roles while helping create a professional image across the organisation.

About EH Smith Builders

EH Smith is a leading independent builders' merchant, timber supplier and brick specialist serving customers across the UK. Alongside an extensive range of building materials, the company provides specialist services including brick matching, timber cutting and express delivery, helping construction professionals access the products and expertise they need.

At a Glance

  • Industry: Builders' Merchants & Construction Supplies
  • Employees: Over 400 staff
  • How We Help: Custom Branded Workwear and Team Clothing
  • Branch Network: 11 locations across the Midlands and South East
  • Company Heritage: Family owned business founded in 1922

The Brief and the Clothes2order Solution

Managing branded workwear for more than 400 members of staff across eleven branches and four offices requires a supplier that can provide a straightforward ordering experience, dependable delivery and products that stand up to the demands of daily use.

EH Smith needed a solution that would simplify the ordering process while ensuring employees received clothing that was comfortable, hard-wearing and reflective of the company's professional standards. Clothes2order delivers this through an easy-to-use online ordering portal, fast delivery, responsive customer service and consistently high-quality garments.

By working closely with EH Smith to provide practical guidance and tailored support, Clothes2order helps the business manage workwear efficiently across multiple locations while remaining flexible to changing requirements.

Results

Efficiency

The dedicated online ordering portal makes it simple for employees across eleven branches and four offices to order approved workwear, reducing administration and creating a seamless purchasing experience.

Reliability

Consistently fast and dependable delivery ensures staff receive the garments they need on time, helping teams remain equipped and presentable across all locations.

Comfort

High-quality garments provide the durability needed for day-to-day use while remaining comfortable to wear, supporting more than 400 employees in a variety of roles.

Consistency

A uniform approach to branded clothing helps EH Smith maintain a professional and recognisable image across every branch and office, reinforcing the company's reputation.

Support

Responsive, knowledgeable customer service provides practical advice and solutions whenever needed, helping ensure workwear requirements are managed smoothly and efficiently.

Flexibility

As business needs evolve, Clothes2order continues to adapt, providing a scalable workwear solution that accommodates changing requirements without compromising on quality or service.

Testimonial

Annabel from EH Smith, speaking to us, said:

"Our experience with Clothes2order has been excellent throughout our partnership. Their online ordering portal is straightforward and easy to use, delivery is consistently quick, and the quality of the garments has exceeded our expectations.

The team is always responsive, knowledgeable, and helpful whenever we've had any queries, providing practical solutions tailored to our requirements.

Supplying workwear for eleven branches and four offices means we need clothing that is durable, comfortable and presents a professional image for more than 400 members of staff. Clothes2order has consistently delivered on all of these fronts while remaining flexible and accommodating to our changing requirements.

We have been extremely pleased with both the products and the level of service we continue to receive and would happily recommend Clothes2order to other businesses."

Our Workwear Solutions

Explore our range of branded workwear, including polos, jackets, fleeces, hi-vis clothing and PPE, designed to meet the demands of trade and construction environments. For EH Smith, this variety made it easy to supply suitable clothing across different roles while maintaining a consistent professional appearance. Durable, comfortable garments help employees look and feel their best throughout the working day, while hi-vis and PPE-compatible options support safety requirements in operational settings. Combined with a simple ordering process, fast delivery and responsive customer support, Clothes2order provides a flexible workwear solution that helps EH Smith efficiently manage clothing requirements across all eleven branches and four offices.

Hi-Vis

Essential safety equipment designed to help protect workers from potential head injuries in hazardous environments. Our range of hard hats and safety helmets offers reliable protection while ensuring comfort throughout the working day.

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Workwear Polo Shirts

A versatile workwear staple that combines comfort, durability and a professional appearance. Ideal for both customer-facing and operational roles, branded polo shirts help create a consistent company image across the workforce.

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Head Protection

Essential safety equipment designed to help protect workers from potential head injuries in hazardous environments. Our range of hard hats and safety helmets offers reliable protection while ensuring comfort throughout the working day.

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